Contact Us

Have questions about our AI services, need credit refunds, or want to explore partnership opportunities? We are here to help.

Customer Support

Our team typically replies to support emails within 24–48 hours.

Online PlatformsSupport also available directly inside our WhatsApp and Facebook Messenger bots via the menu or message prompts.

Corporate Information

Falcon Apps is owned and operated by:

Legal EntityLucas Lamounier Faria LTDA - METax ID (CNPJ): 59.648.842/0001-05
LocationBrazil

Billing & Refund Assistance

Stripe and Mercado Pago transactions are monitored automatically. If you purchased credits for our WhatsApp or Messenger bots and they have not been applied to your account, or if you wish to request a refund for unused credits under our 7-day policy, please reach out to us at our contact email with your transaction receipt/id.

Email Billing Support